In IT Management Suite 8.1, we introduce a new approach of representing the user guide information.
For some of the IT Management Suite features and functionalities, we have created Mind Maps to visually organize the information about it. Each Mind Map contains information about requirements to start with, steps to perform the tasks, best practices, and troubleshooting information. Added diagrams and screenshots explain more complex concepts and steps. In addition to the information in the user guides, the Mind Maps also refer to the most useful knowledge base articles and other online resources.
We expect the maps to help the new users to get a quick overview of the feature and for the experienced users to speed up locating the required piece of information.
Currently we have the following Mind Maps available:
- Simple guide for getting started with IT Management Suite
- Setting up sites and site servers
- Configuring Cloud-enabled Management (CEM)
- Managing software licenses
- Patch Management
- Gathering inventory
The Mind Maps are available at the following URL:
http://www.symantec.com/docs/DOC9706
Please share your feedback about this new approach and request use cases to cover with Mind Maps!